Privacy Policy

This viskus.com Privacy Policy outlines the information we collect about you in connection with your use of www.viskus.com (the “Site”), how and why we use the information and the choices you have to restrict our usage of this information.

The Information We Collect

When you visit our Site, we gather data including your IP address which allows us to obtain aggregate demographic information that allows us to operate, monitor and improve our Site. The Site also uses cookies which allow us to give you a personal shopping experience and keep track of what is in your shopping cart. If you engage in certain activities on our Site, such as ordering a product, entering a contest, responding to a survey or providing us with feedback, creating a Wish list or an account, or requesting specific information (such as for a custom order) via email or through customer service, you may be required to provide us your personal information, such as your first and last name, mailing address (including zip code), email address, telephone and facsimile numbers, and other personal identifying information. If you choose to share any personal information with us, you will know the amount and type of personal information we request by providing us the information. It is completely optional for you to engage in these activities. When ordering products through our Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity on the Site.

How We Use Information

We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with new or more relevant product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding notices and customer service matters. We may share this information with affiliates, dealers or other business partners to support your customer relationship with us. If you place and order, we release your credit card information to the card-issuing bank and payment processor to confirm payment for products purchased on our web site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.

Updating or Correcting Your Personal Information

You may access and correct your personal information by emailing us at info@viskus.com or writing to us at the following address, by including your name, email address and/or physical address:  Viskus Industries, LLC, Attn: Site Privacy Inquiry, PO Box 75, Cardiff by the Sea, CA 92007.

Your Choice on Collection and Use of Your Information

We may, from time to time, send you correspondence regarding our products and services, unless you indicate that you do not wish to receive such correspondence. If you do not wish to receive further information from Viskus, you can send us an e-mail at info@viskus.com and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Site. In addition, it may be impossible to completely delete your information without some residual information because of backups. We will encourage our service providers to adopt and post privacy policies. However, the use of your personal information by our service providers is governed by the privacy policies of those service providers, and is not subject to our control. Site may contain links to other non-Viskus websites. Viskus is not responsible for the privacy practices or the content of such websites and you should exercise your best judgement when accessing or sharing personal information on these websites.

Our Commitment to Security of Your Personal Information

We want you to have continuing trust in Viskus and in our products and services and, so, we have put in place reasonable procedures to safeguard your personal information. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions who receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure and by providing any information through our Site, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our Site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Children’s Privacy Policy

The Children’s Online Privacy Protection Act (“COPPA”) requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age, and that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of our websites.  If you are under the age of 18, you may only use viskus.com in the presence of a consenting parent or guardian.  Viskus does not knowingly collect any information from children under the age of 13. We may amend our Children’s Privacy Policy at any time. We will provide notice by posting on our Site in this Privacy Policy any material changes if we intend to collect, use, and/or share a child’s personal information.

Changes to this Privacy Statement

We reserve the right to modify our Privacy Policy at any time and will post such changes by updating the Privacy Policy available on the Site, so we encourage you to review the terms regularly.
By using this Site you agree to the terms of the Viskus Privacy Policy; if you do not agree, please do not use this Site.